The following is just a small sample of the unsolicited comments made by our clients after our assignments have been completed.
“No matter how the rest of the process works out, we want you to know that the best thing about our renewal was working with your firm. We’ve effectively used the review to work toward better coverage and lower rates. The work you did for us has really helped. My Partners and I want to thank you for all your efforts.”
– Managing Partner
Real Estate Firm, Hackensack, New Jersey
“To the best of my knowledge, this is the first time in our 30 years history where we could actually agree on something. Your review was invaluable. Thank you for all your effort on our behalf.”
– Managing Attorney
Personal Injury Practice, Dallas, Texas
“During the past three years, we have implemented several review and risk reduction programs you helped us to develop. While the pipeline took some time to clear out, I am pleased to say for the first time in about 10 years, our firm has no malpractice actions active or threatened. Thank you for helping us turn the corner.”
– Managing Partner
Estates and Trust Firm, San Francisco, California
“I cannot thank you enough for spending the day with Mark, Tom and I to review the procedures and practices of our law firm. The advise that you gave us verbally as well as the contents of your report have been of significant assistance to us in getting better control of our law firm.”
– Managing Partner
Tax and Probate Firm, Miami, Florida
“Thank you for taking the time to visit our firm and provide a thorough analysis, presentation and report to our partners last July, as well as your subsequent visit to the firm September 30 for a follow-up presentation.
Besides the very important issues that surround controlling professional liability risk, your report is timely due to the ongoing growth of the firm and the possible structural changes that normally coincide with evolving into a larger organization. Clearly, our goals of retaining our positive firm culture, development of a functional structure and high practice standards need to correspond to decisions relating to the enhancement of our current systems.”
– Managing Partner
Intellectual Property Firm, Seattle, Washington
“At the outset, let me thank you for the obvious amount of work and effort you put into analyzing our firm and how it operates. We intend to use the report to assist us in improving and refining how we provide our services to our clients in a timely and professional manner. Your report reaffirms the value of having an outsider make an objective and disinterested analysis of systems and practices.”
– Managing Partner
Real Estate Practice, Orlando, Florida
“I am extremely grateful to have received your review of our firm’s practices. Of particular significance in your evaluation and in our ongoing orientation is our client selection criteria. I feel that most of the errors that have been committed in the past have resulted from the lack of proper evaluation of new clients and the compatibility with the goals, realities and tolerances of our firm. The tests as you described page 10 in terms of client interviews are now being emplyed on every new matter.”
– Managing Partner
Business Litigation Firm, Los Angeles, California